Admin Assistant
Thanks so much for viewing the job posting, and for your interest in joining the Taikun Digital team. We’re a small remote-only team (7 full time team members and counting!) that’s growing quickly in both team size and revenue.
Before we get into the role and what it entails, here’s a bit about the culture here at Taikun Digital.
Transparency
We pride ourselves on being extremely open about everything. Our systems, processes & training are accessible to everyone. We also share financial details, sales information, and more with the team on a regular basis. We work to foster an environment where sharing is not only encouraged, but celebrated. Every company claims to be transparent, but at Taikun we believe every team member should have access to all company information so that it is always clear how your efforts are affecting the company as a whole. There are no “cogs in the machine” here.
Feedback
Feedback is critical to growing and improving. Everybody has great ideas for how we can improve and grow. Constructive feedback in all directions is encouraged.
Iterative Improvement
Improve a little every day. Small improvements compound over time. End every day a little better than you started. This includes our systems, processes, and everything else about the business. We do not want you to improve only to help the company; we place a very high importance on your personal and career growth as a professional. We require team members to spend at least 5 hours a week (of paid time!) on education, and the company pays for educational resources for team members. And we’re always improving our operations as well.
Celebration
We love to celebrate wins! Whether it’s team member wins, company wins, or personal wins, we believe it’s important to celebrate the good. We celebrate wins on our weekly team call, and we even have a dedicated success slack channel.
JOB OVERVIEW:
As our Admin Assistant, you’ll be the superstar responsible for handling administrative tasks that keep our team running smoothly. You’ll report to our CEO and Operations Manager, and will be working closely with other team members. Since we’re a remote team, your tech-savvy skills and familiarity with online tools will be essential to your success.
So, if you’re ready to take on this challenge, let’s make some magic happen!
WHAT YOU’LL BE DOING:
- Perform general administrative duties
- Manage calendars and ensure team members are on schedule
- Conduct research and prepare reports and presentations as needed
- Manage and organize company Knowledgebase entries and other reference materials
- Create and manage database of clients and lead prospects
- Support project management and team collaboration using software such as ClickUp
- Support the Operations Manager in creating and setting up standard operating procedures (SOPs) and processes
- Liaise with other team members and external contacts as required
- Other ad hoc duties as required
WHAT WE’RE LOOKING FOR:
- Tech-savvy and knowledgeable in the latest digital tools and platforms, ready to adapt to new technologies and trends.
- Proven experience as an administrative assistant or similar role is preferred.
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Proficient in using online tools and platforms such as Google Suite, Zoom, and Slack
- Experience in using ClickUp and setting up SOPs is highly preferred
- Ability to manage multiple tasks and prioritize effectively
- High level of attention to detail
- Ability to work independently and in a team environment
- Flexible and adaptable to changing needs and priorities
HOW YOU’LL BE WORKING:
As a remote only team, we embrace flexibility and have teammates all over the world. The company operates on a 9-6 ET schedule where you’re expected to be available, but can largely set your own schedule.
We use slack for communication and keep meetings to a minimum. We have a weekly team call on Fridays at 1pm ET (~1 hour) and a Monday huddle at 11am ET (~30 minutes)
WHAT WE OFFER:
- Competitive Salary
- Fully remote (We love nomads!)
- 10 days PTO after 6 months of employment
- Coworking Stipend
- Education Stipend